Privacy Policy
Last updated: January 2025
1. Introduction
PrimeShaadi.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Personal Information
- Name, date of birth, gender
- Contact information (email, phone number)
- Profile information (education, profession, family details)
- Photos and media you upload
- Payment information (processed securely through payment gateways)
Usage Information
- Device information and IP address
- Browser type and settings
- Usage patterns and preferences
- Communication data within the platform
3. How We Use Your Information
- To provide and maintain our matchmaking services
- To match you with compatible profiles
- To process transactions and send related information
- To send notifications about matches and messages
- To improve our services and user experience
- To prevent fraud and ensure platform security
- To comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Other Members: Your profile information is visible to other registered members based on your privacy settings
- Service Providers: Third-party vendors who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
5. Your Privacy Controls
You have control over your information:
- Update or delete your profile information
- Control who can see your photos and contact details
- Opt out of promotional communications
- Deactivate or delete your account
- Block specific users
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security audits.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance and dispute resolution purposes.
8. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone (Canada): (647) 764-8002
- Phone (Canada): (647) 764-8002